Terms & Conditions

Welcome to Panchsheel Orthophysio. By accessing or using our website (www.panchsheelorthophysio.com), booking an appointment, or availing any of our services (online or offline), you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully.

1. Acceptance of Terms

You are at least 18 years old or are accessing the website under parental/guardian supervision.
You have read, understood, and agreed to be legally bound by these Terms.

2. Scope of Services

Panchsheel Orthophysio offers physiotherapy, rehabilitation, orthopedic care, and wellness services. All medical opinions, consultations, and treatment plans provided via our platform or clinic are designed to support—not replace—regular physician care.

3. Appointment & Cancellation Policy

Appointments may be booked online, by phone, or in person.
We request minimum 4 hours’ notice for cancellations or rescheduling.
Late arrivals may reduce consultation time. No-shows may be charged in full.

4. Medical Disclaimer

All health-related content on our website is for informational purposes only.
It is not a substitute for medical diagnosis by a registered healthcare provider.
Results from physiotherapy or other treatments may vary from person to person.
Always consult a physician or specialist before beginning any new treatment plan.

5. Payments

Consultation and treatment charges must be paid as per the rates discussed before or during the visit.
We accept UPI, cash, cards, and other digital payment modes.
Refunds (if applicable) are governed by our refund policy (available on request).

6. User Responsibilities

Not to misuse or damage any of our property (physical or digital)
Not to post harmful, misleading, or abusive content on our website or social media
To provide accurate medical history and personal information during consultation

7. Intellectual Property

All content on this website—including text, logos, graphics, designs, treatment techniques, photos, and videos—is the property of Panchsheel Orthophysio.

You may not reproduce, modify, or distribute any content without written permission.
Unauthorized use is subject to legal action under applicable Indian IP laws.

8. Privacy & Data Protection

We handle your personal and medical data in accordance with our Privacy Policy.
Your information will never be sold or disclosed unlawfully.
For detailed information, refer to our Privacy Policy page.

9. Limitation of Liability

Panchsheel Orthophysio and its team will not be liable for any:

Loss, injury, or damage resulting from delays, service unavailability, or force majeure events
Medical complications due to misinformation provided by the patient
Indirect or consequential damages from use or inability to use our services

10. External Links

Our website may contain links to third-party websites for your convenience. We do not endorse or control these websites and are not responsible for their content, privacy practices, or accuracy.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted here with the "Last Updated" date. Continued use of our site or services indicates your acceptance of any revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in New Delhi.

13. Contact Information

Panchsheel Orthophysio
📍 A-58, Basement, Panchsheel Enclave, New Delhi, Delhi, 110017
📧 orthoandrehab51@gmail.com
📞 +91 9871276699